I received a pair of shoes that had multiple marks on the sole, clearly indicating prior use. The thick soles showed visible scuffs on the front and sides, and there were also stains on the shoe body. Since my size is sold out, I can't get a replacement. They offered a full refund or a minimal 15% discount (initially 10%), meaning I would have to pay £170 for shoes with multiple quality issues if I chose to keep them.
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