So Bobcares get a lot of mixed feedback but overall good ones.I contemplated a lot prior to retaining their services. I had multiple servers that I was running for my clients and I just did not have the time to take care of them all anymore. Monitoring, fixing, etc. I had a guy who was charging a good rate and he was doing all the work but running servers are a 24/7/365 job and some people sleep. That's inevitable. I needed a team. So I did a lot of research and they were all disappointments. Except one. Bobcares seemed to have an image of professionalism. I signed a contract for the 2 servers for a year. The team worked with me and I could not wear them out. Settings things up always takes time and I understand they have to build that into their model which is why they make you commit to a 1 year contract. It is a USA (mostly administrative) and India-based (mostly IT) team. They were very professional throughout the length of our service. There were only a few occasions where I was not satisfied (it was due to me not seeing everything with clarity / miscommunication rather than them not willing to provide some sort of service). The few times when I had to escalate the issue, I always got proper care and explanation that always gave me proper clarity.To not stretch this review any further, they got your back and they know what they are doing. Isn't it what you would want at the end of the day anyway?5 stars and special thanks to Shruti and the entire team.
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Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
