bobswatches.com

4.7
4.7 Based on 343 reviews

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Ursula Reed
Excellent Experience with Bob's Watches

I recently purchased a new Rolex Rose Gold GMT-2 Root Beer and was looking to sell my Rolex Two-Tone GMT-2 Root Beer and my Rolex Day Date President. I had them listed on one of the large, well-known websites and when I began to get a barrage of lowball offers on one of the two watches, all coming from the same state, I grew concerned that I was being targeted by scammers. At that point, I began looking for an alternative place to sell and came across Bob’s Watches. I researched Bob’s on various websites, including the BBB and Trust Pilot. I read reviews from many happy customers and saw that Bob’s addressed and sought to resolve the issues that were raised by a few others.I provided them with the pedigrees and photos of both watches and within a day I received very fair offers. They sent me a prepaid overnight shipping label and proof of insurance and off my watches went to their California office. They confirmed receipt of the watches the next morning. By the end of that day, they had evaluated the watches and called to explain to me what they found. Both watches needed to be professionally polished and one of them had a chip in its crystal and it needed to be replaced. The deductions for those things were very reasonable and I told them we had a deal.I chose to receive payment by mail and their check arrived within 4 business days, which is the normal time for mail delivery from California to where I live. It was a pleasure doing business with Bob’s Watches. I would not hesitate to do so again should the need arise.

5
Date of experience: Sep 28, 2023

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