I stayed here for three nights, from December 26 to 29, and the experience was far from acceptable. On the first night, the radiator in my room was completely cold, and the staff's assistance was ineffective, leaving me without heat and unable to sleep. On December 27, I was moved to another room but was too tired to check everything thoroughly. By December 28, the room hadn’t been cleaned at all, and I found urine stains on the bedsheets. When I reported this, the staff instructed me to go to the storage area myself to get clean sheets and change the bed. This is shocking and entirely unacceptable for any accommodation. By around 11 p.m. that night, I had no choice but to find another hotel and leave immediately. This place is not appropriate for guests, as basic hygiene, heating, and service standards were clearly not upheld. I strongly advise against staying here.
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