Update:So I have just been called by the service team and we have been able to reach a resolution. I do appreciate the people that have looked into this like Angelina. Although it caused me stress emotionally I am glad to see it resolved and the store agreeing to refund my money. Would I still buy from BoConcept in future if I had the chance, I would say yes because their products look classy. Also special mention for Ellie at the Tottenham Court Road branch. She was very professional and the in store experience was great.
Claim your business profile now and gain access to all features and respond to customer reviews.
BoConcept is Denmark’s most global retail chain of contemporary design furniture with 260+ successful stores in more than 65 countries around the world.