This company has fantastic customer service. We have a 15-year-old chair that is wonderful shape. Have never had a chair more comfortable or ergonomically sound. A few years ago, the cylinder went out. There is a lifetime warranty, and the cylinder was replaced for free. Recently, we managed to put a tear in the vinyl of the armrest. We contacted BodyBilt's customer service department, asking if BY CHANCE we could replace the arm rest. They responded very quickly and positively and sent us cost information. We just talked with Mary Jones, who completed the order with us. She was nice, efficient, personable, and even could give us some advice on another aspect of the chair. I would give these folks 10 stars if the rating system allowed.
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BodyBilt is the leading manufacturer of ergonomic seating in North America. Our focus is on creating maximum comfort and utilizing sustainability measures in our manufacturing processes. BodyBilt will never forego comfort for the sake of design.
