Customer Service is friendly enough but the warranty on these chairs is fairly limited and short-term. They don't seem to have much information on or service for what they consider "older" model chairs (mine is from 2008). Definitely not "Lexus-like" in terms of standing behind product with parts and warranty.
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BodyBilt is the leading manufacturer of ergonomic seating in North America. Our focus is on creating maximum comfort and utilizing sustainability measures in our manufacturing processes. BodyBilt will never forego comfort for the sake of design.
