This app is extremely frustrating when it comes to cancelling. Prepare for a lengthy process! I signed up through the website, and when I attempted to cancel, I found no option to manage my subscription in the app, nor any log-off option under the designated tab as suggested. Despite leaving a critical message requesting urgent assistance through the troubleshooting email they automatically send, I received no response—just the same email as before. Now, they expect ME to reach out to the platform to cancel. I've been trying to cancel for three months. I even contacted my bank to stop payments, but they still manage to charge me. The program itself was decent, but the customer service is severely lacking!
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At BodyFast, we make healthy living easy with intermittent fasting. Since 2017, we've helped 48+ million people with weight management, better metabolism, and increased energy through our trusted fasting app on iOS and Android. With personalized plans, expert guidance, and easy tracking, we make fasting simple and effective – without restrictive diets. Join our global community and start your journey with BodyFast today!See more