I have been using the service for several years and have tried many of the programs. Due to illness, I had to take a break for a year, but I was eager to return and I'm thrilled to be back. The exercises are simple to follow, the music is enjoyable, and you can adjust the difficulty of the workouts to suit your level. I also loved the pilates and HIIT sessions before my illness and hope to get back to them soon. I rate it 4 stars instead of 5 because I'm not a fan of some of the newer instructors who seem overly cheerful and less dance-focused. I had no issues canceling my account; I pay through a payment service and downloaded the app, which made it easy to manage my subscription.
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