Review Time
I have been using the service for several years and have participated in many of the programs. Due to illness, I had to pause for a year, but I was eager to return and I’m thrilled to be back. The exercises are straightforward to follow, the music is enjoyable, and you can adjust the difficulty of the workouts and dances as needed. I particularly liked the pilates and HIIT sessions before my illness, and I aim to build back up to those. I rated it 4 stars instead of 5 because I’m not a fan of some of the newer instructors; they tend to be a bit too exuberant for my taste and less focused on dance. I encountered no issues when canceling my account. I pay via a payment platform and have downloaded the app. With this, canceling the subscription through the app store is quite simple.
I have been using the service for several years and have tried many of the programs. Due to illness, I had to take a break for a year, but I was eager to return and I'm thrilled to be back. The exercises are simple to follow, the music is enjoyable, and you can adjust the difficulty of the workouts to suit your level. I also loved the pilates and HIIT sessions before my illness and hope to get back to them soon. I rate it 4 stars instead of 5 because I'm not a fan of some of the newer instructors who seem overly cheerful and less dance-focused. I had no issues canceling my account; I pay through a payment service and downloaded the app, which made it easy to manage my subscription.
A huge thank you to the team behind the service. I deal with several chronic health issues, including chronic fatigue, which makes movement challenging. However, if I don't engage daily, my condition worsens. This platform is truly the best fit for me. I'm grateful for the music, guidance to move in harmony with my body, and the small bursts of joy it brings. Today, they sent me a new program right when I needed it most, and I decided to embrace it, transforming my day through movement. I have a lifetime membership and fully intend to utilize it. It's fun, flexible, and truly unique. Thank you!
I appreciated the classes, and the subscription was fairly priced. Last year, I decided to stop using the service, but the unsubscribe process is quite difficult. Links to unsubscribe are broken or redirect to FAQs. Emails go unanswered, and it takes an unreasonable amount of time to navigate this frustrating process. I admit I didn’t prioritize this due to the low cost, but I suspect that may be intentional. I’m unsure if I’ll be charged again this month, as I had to resolve it through my payment provider, so we’ll see.
For two years, I have attempted to cancel my subscription. They claim that my payment provider is billing me monthly, while my provider states the opposite. The app now indicates I’m no longer a member, yet I’m still being charged.
I am still being charged a year later without access to the program. Customer service claims I only paid for two months, yet I have provided statements showing ongoing charges! It’s so frustrating to only communicate via email, which they respond to at their convenience!
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