I ordered the bodytone d18+ in November. At first o had a problem with the order, not bodytone’s responsibility which is ok but already quite frustrating. Then when I set it all up the panel doesn’t work. I’ve been emailing them back and forth waiting more or less 5 days between each response. They’ve asked for pictures of everything more than once, videos… so it’s been 3 weeks since we started this email thing and 3 months since I ordered the treadmill. At this point I just want a solution asap. Not recommending it to anyone.
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