The rug I received doesn't match the colours shown on the website. Unfortunately I wasn't sent photos of the rug prior to shipment as was expected, which would have avoided the present situation. I asked to return the rug. However I'm now told it's not possible as "the rug has been used". This claim in entirety false as the rug was put down in the room for one hour, with no one treading on it, and then stored in a guest room.
When asking an explanation for this claim, and the fact that not photos where sent prior to shipment I am met with silence.
I now have a 700€ rug which I cannot use and can't return. I feel cheated and do not recommend this company
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Discover the beauty of authentic Moroccan rugs handmade by skilled artisans at Bohemia Marrakech. Each Moroccan wool rug in our collection is a unique expression of Berber heritage and timeless craftsmanship. From soft Beni Ourain rugs to luxurious Beni Mrirt carpets, our pieces are woven using 100% natural wool and organic dyes. We bring you the finest rugs from Morocco, blending traditional patterns with a modern bohemian style to suit any interior. Whether you’re looking for a handmade Moroccan carpet, a boho Moroccan rug, or a custom-sized Moroccan shag rug, Bohemia Marrakech offers the perfect piece to elevate your space and connect you to Morocco’s artisanal soul.See more
