I wish I could actually give zero stars. I ordered a 3 month subscription as a surprise for my girlfriend's birthday. She was so excited for the packages as she loves Japanese snacks--she never got to try these snacks. For each delivery, the link to the tracking number on their website did not work. It would first state that the number was not found before going into an infinite loading loop. We only got a working version of this link after emailing support. For the second delivery, we even received a notification that the box had been delivered, but when we used the link provided by support we saw that it had been returned to sender. Additionally, I believe there was a change in their website which did not allow us to look at past orders (seems like this happened on September 10th?)Overall, both deliveries were returned to sender--I'm pretty sure the third delivery will face the same issue. I paid greater than a 100 dollars for this and got headaches and delivery issues instead. In fact, I'd probably prefer being mugged on the street instead as it would've been a less painful way to lose money.
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Bokksu Snack Box is a premium Japanese snack and tea subscription box service that takes you on a gourmet journey through Japan. Our mission is to create global empathy through authentic storytelling and commerce, which is why we directly partner with local producers in Japan to source artisanal snacks and teas only found in Japan and curate them around fun themes to bring you cultural discoveries. Subscribe today at bokksu.com to begin your gourmet journey through Japan!See more
