We had a problem with the package delivery with the local leg of delivery. Upon notification with the Booksu team, after a few exchanges (due to concerns for the request to personally pick up at a not-easy to access dispatch point), the communication finally landed with Emi. The issue was finally resolved with thoughtful and efficient service. Considering that these boxes represent a great effort to support local suppliers in Japan, it also represents a meaningful and joyful moment for the receivers - in this case, my parents, now in their 80's. Appreciated for the great service.Hope that the quality and 'volume' of products can be maintained, as reflected in the pricing. Thank you!
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Bokksu Snack Box is a premium Japanese snack and tea subscription box service that takes you on a gourmet journey through Japan. Our mission is to create global empathy through authentic storytelling and commerce, which is why we directly partner with local producers in Japan to source artisanal snacks and teas only found in Japan and curate them around fun themes to bring you cultural discoveries. Subscribe today at bokksu.com to begin your gourmet journey through Japan!See more
