I basically suffer from MS ( multiple sclerosis) I can’t walk long distance am not even supposed to leave my house because of my disability I called a bolt taxi the journey was for me to go to the pharmacy and go back home immediately, the taxi left me in the pharmacy I was standing up in front of the pharmacy for long looking for him and I had to call another taxi and the bolt support gave me £2 bolt balance! I have a video and my medical records but they decided to ignore all of that and give me £2 bolt balance! The first ride was £8 and something and the second one I got was £7 and I get £2 bolt balance!??? What’s this honstly I know the rider left because I was recording because he dropped me off in another place and asked me to go but go where!? Then he dropped me by the pharmacy and left !
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