I ordered via Bolt Food in Romania. The courier marked the order as “delivered,” but I never received anything. I called him, he admitted he left with my order and said he’d come back, but then disappeared.Customer support left me waiting with no real help or refund. I have full proof (call logs, screenshots) and have filed a complaint with Romanian consumer protection (ANPC). It’s unacceptable that a courier can do this with no consequences.No protection for the customer. Terrible experience. I strongly do not recommend Bolt Food.
Claim your business profile now and gain access to all features and respond to customer reviews.
