We ordered burgers from butchs burgers in Prague. One out of two burgers was the wrong one. Since my friend is allergic to tomato she couldn’t eat the burger. We also got the wrong soda. I contacted customer service with attached fotos of everything and it was a robot answering me that I informed them too late about the restaurants mistake (I told them the day after). I tried to respond the message since I’m obviously not satisfied with the respons I got from the robot. When I send the message it got deleted and they closed down the chat so I couldn’t write again. Worst customer service. I will not recommend using this app. If you don’t get what you ordered it’s apparently your own problem.
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