boltpharmacy.co.uk

4.5
4.5 Based on 141 reviews

Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and...

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Bryan Wright
Avoid this service if you want a smooth medication process

If you're looking to spend days navigating issues over a routine medication, this is the service for you. I submitted a request for a specific medication and filled out the unnecessarily complicated online form. Then, I was asked to send my prescription, which I had already provided. What followed was a barrage of emails requesting more and more information, with each request contradicting the previous one. Due to the confusion regarding my current medication and what I was asking for, I requested a direct call from the clinician. Unfortunately, no call ever came. The support team repeatedly claims that patient safety is their top priority, yet they refuse to communicate directly to clarify what they actually need. Instead, they rely on a flood of unclear emails that waste everyone's time. Ultimately, they refunded me. It seems like their clinicians struggle to stand by their own decisions when it comes to prescribing a common and straightforward medication. If the service isn't confident in its ability to prescribe it, why offer it at all? Why place the burden on customers to gather letters and specialist information, only to disregard it entirely? Perhaps they should consider hiring prescribers who are medically trained, confident, and capable of making clear clinical decisions. It's frustrating. I wouldn't recommend this service, and I certainly won't be using it again.

1
Date of experience: Dec 10, 2025

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Business Details

  • Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep.

    We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions.

    Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else.

    Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
    See more

  • email hello@boltpharmacy.co.uk
  • language https://boltpharmacy.co.uk

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