Ordered my wife slippers and they were small. Tried a simple exchange for a bigger size and have been back and forth with their support for a month and a half now. Everytime I finally get a response it’s like starting over. I’ve explained 4 times that I’ve already processed the exchange on their site, received a return code, returned to slippers to ups, now waiting on new slippers. Instead they respond with BS saying thanks for reaching out which order are you referring to. Now I’m just begging for a refund and still don’t have it.
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Bombas is an apparel company that’s re-engineered the way socks are designed, so they feel and fit better than anything else out there. Paired with a business model that matches every pair with a donation to a member of the homeless community, they've transformed socks from something we buy to wear, to something we buy as an opportunity to do good.
1 Purchased = 1 Donated. Always and forever, no matter what. Everytime you put on a pair of Bombas socks, you know you’ve given someone less fortunate the ability to do the same.
Try them for yourself:
MEN
WOMEN
YOUTH
TODDLER
Bombas’ #1 priority is your happiness. They stand by their product 100%, no matter what. If you have a problem, replace or refund your order. Whatever it takes. Just reach out to their Customer Happiness Team.
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