Horrible customer service. I had a pair of their socks that the toes wore through the front so I attempted to contact them under their happiness guarantee that they would be replaced. When I called their number it said, we're not accepting phone calls, Go to the bombas/help site which I did and it said site unavailable. so in other words they make it impossible for you to actually return a bad pair of socks. worthless customer service
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Bombas is an apparel company that’s re-engineered the way socks are designed, so they feel and fit better than anything else out there. Paired with a business model that matches every pair with a donation to a member of the homeless community, they've transformed socks from something we buy to wear, to something we buy as an opportunity to do good.
1 Purchased = 1 Donated. Always and forever, no matter what. Everytime you put on a pair of Bombas socks, you know you’ve given someone less fortunate the ability to do the same.
Try them for yourself:
MEN
WOMEN
YOUTH
TODDLER
Bombas’ #1 priority is your happiness. They stand by their product 100%, no matter what. If you have a problem, replace or refund your order. Whatever it takes. Just reach out to their Customer Happiness Team.
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