1 star is one too many.
Where to even start.
Was quoted 650 dollars for a 2 bed 1 bathroom bond clean. The cleaner arrived and I left them to get on with their day.
My phone then receives call after call which I couldn’t answer as was on the motorway with no hand free. They had upped the rate to 1000 dollars. Because the original quote didn’t include fridge cleaning and oven cleaning etc. What kind of end of bond cleaning doesn’t include these items?
Anyways the cleaner sat stationary in the apartment until I pulled over and paid 350 dollars more. The person we dealt with on the phone was rude as also.
I told the cleaner to give me 30 minutes notice of completion so I could know when to head home. Was 8pm and 2 of my unanswered phone calls later when they said we can return. Also requested to leave the door open for us as we were taking the keys back to the rental agency. He locked the door.
Absolutely terrible experience from the get go. Would recommend everyone avoids at all costs.
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Bond Clean Expert is a bond cleaning company where professionals offer a vast range of cleaning solutions as per clients’ needs & requirements. Our cleaning services include- Bond Cleaning, Spring Cleaning, Office Cleaning, Oven Cleaning, BBQ Cleaning, and Carpet Cleaning. With the assistance of extremely experienced, trained & proactively working staff, we aim at providing the best cleaning services for people to have a great cleaning experience. See more