Bonhams sent an email saying the information I needed was attached, didn't include the attachment. I followed up on this, they claimed they replied with the information. Never saw it come through - thought, maybe my mistake... Searched my inbox, and no. They did not. Asked for it again. Did not receive any response.Eventually I gave up, did some research, and instead emailed them saying hey, this is what I think the information is - can you just confirm? Replied without confirming. I followed up and said hey - I really need to know this is the correct information. No response.This has been 2 weeks of emailing. How useless can you be?!
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