I recently wrote a 5 star review for Bon Look in Oshawa after my shopping experience. However my pick-up experience was the worst glasses related experience I have ever had and has completely changed my opinion on this store. I have been wearing glasses for over 20 years and I know how the arms need to be adjusted to sit right on my face. The optician did not listen to what I was saying and did the complete opposite. 20 minutes of adjustments and each time was worse than the last until I got tired of not being heard and of seeing her frustration with me. I left unhappy with glasses that I don’t feel comfortable wearing and I will not return to this store or recommend it to anyone.
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