I made an online purchase 8/9 days ago. A card payment of £60 was deducted from my bank on 25/11/25. Now it's December 1st, and I have received no communication! The delivery was supposed to arrive within 5-7 days. I called their contact number this morning and was on hold for 40 minutes. The representative assured me they would prioritize my issue and send an email update. I'm still waiting! This is completely unacceptable!!!
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Bonmarché sells fashionable womenswear for real women in sizes 10-28. Shop online or via one of our 260+ stores nationwide.
