Probably the worst customer service I’ve ever dealt with.Their return and exchange process simply does not work: every drop-off point they listed refused the package, making it impossible to complete the return. I followed their instructions exactly, paid the extra amount for the exchange items, and in the end I’m stuck with nothing — no exchange and no support.I contacted them several times and the replies were slow, unhelpful, and completely disconnected from the actual issue. They keep repeating the same generic answers without solving anything. It honestly feels like no one is even reading the messages.At this point I’ve spent time, money, and energy for a process they advertise but clearly cannot manage.A brand that treats customers like this doesn’t deserve anyone’s trust.Avoid them — there are plenty of other companies that respect their customers and have systems that actually work.
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Linge de maison pensé pour durer. Des matières premières d'exception et une confection 5 étoiles pour un confort comme à l’hôtel, chez vous. Linge de lit, linge de bain, rideaux, décoration : Bonsoirs sublime vos instants du quotidien.
Livraison rapide - Paiement sécurisé - 30 jours d'essai
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Home linens crafted to last. Carefully selected materials and expert craftsmanship come together to create hotel-style comfort at home. From bedding and bath linens to curtains and home décor, Bonsoirs elevates the everyday.See more
