Would give it zero if I could sent 3 parcels back tracked and recieved screen shot proof of postage proof that they recieved it...so I got an email on the 8th saying getting refund on parcel 1 but couldn't find parcel 2+3... I have gone a long way round now as they don't reply to emails but they do on messenger they have found parcel 2+3 and are refunding me ....however they still not refunded me the 1st amount from parcel 1 from the 8th......all 3 parcels were recieved on the 3rd of October...how hard is it lost the will to live
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