I ordered several items, one of which arrived damaged. I tried to contact them via email for a return but never got a response. I had to figure out the return process myself and sent the item back. I received an email stating the return was being processed and that I would get my refund in 4 days, but it's now been 7 days with no sign of it. I reached out via messaging but only received vague automated replies that offered no help. I requested to speak to a manager but was met with another automated response ignoring my request! Avoid this service unless you want unnecessary stress.
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