I received the wrong dress and have been trying to reach customer service since early November without any response. I returned the dress and requested a full refund since it wasn’t my fault they sent the wrong item. The dress has been received by the company, but there has been no refund or any response. It feels like a scam, and I had to escalate the issue with my bank.
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Boohoo.com is a UK-based online fashion retailer, aimed at 16-30 year olds.
