If I could give zero stars, I would. I have been a customer for years, but after they mistakenly refunded my credit instead of the original payment, things took a turn for the worse. They refuse to correct the issue, ignoring all my emails and messages. When I finally received a response, it was rude and unhelpful, consisting of generic automated replies. The customer service team has been appalling, calling me a liar despite numerous similar complaints from others. Clearly, I’m not alone in this experience. I strongly advise against shopping with this service.
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