Wrong items arrived; the colour of the product that arrived absolutely did not match the picture on the website (Red and Brown are miles apart). Trying to talk to a human for customer service help is a truly painful experience of needing to repeat yourself endlessly, going in circles, and never getting a clear answer. No response via email and bots on the other messaging platforms.
Would not recommend shopping here. I know I used to years back when it first popped up, but Boohoo has truly gone downhill since then.
Respectfully, spend more time and money on your customer service than you do on your marketing. No point attracting customers if you're unable to retain them.
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