We booked last minute after my shower wasn’t regulating after a boiler change , it was decided that we would replace the shower anyway. When the fitter arrived he hadn’t been told so had to go and buy a shower. This was installed but he didn’t check it fully and it was assumed it was regulating however it wasn’t . I called the follow day and it was then decided it was the boiler installer who had swapped the pipes over when he remove the shower pump. They sent a new installer for the shower and he checked the install of the boiler and swapped the pipes over and all resolved, it did cost an extra £120 as they had to charge for him to come out as a repeat visit. I am very happy with the workmanship and shower and that the issue was solved .
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