bookabuilderuk.com

2.8
2.8 Based on 21 reviews

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Average Rating

2.8

/
5

21 Reviews

5 Star
35%
4 Star
4%
3 Star
9%
2 Star
0%
1 Star
52%

All Reviews

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Review Time

Deb Robertson
We booked last minute after my shower wasn’t regulating after a boiler change , it was decided that

We booked last minute after my shower wasn’t regulating after a boiler change , it was decided that we would replace the shower anyway. When the fitter arrived he hadn’t been told so had to go and buy a shower. This was installed but he didn’t check it fully and it was assumed it was regulating however it wasn’t . I called the follow day and it was then decided it was the boiler installer who had swapped the pipes over when he remove the shower pump. They sent a new installer for the shower and he checked the install of the boiler and swapped the pipes over and all resolved, it did cost an extra £120 as they had to charge for him to come out as a repeat visit. I am very happy with the workmanship and shower and that the issue was solved .

3
Date of experience: Feb 02, 2026
Gloria Patterson
This service has been an utter disappointment and a financial loss.

This service has proven to be a total disappointment, wasting both time and money. The individuals on the phone behaved unprofessionally and engaged in misleading practices. A representative provided incorrect information about payment terms, stating that only 50% of the contract price would be charged after the first leads and booked jobs, with the rest due once the system was fully operational. However, despite this understanding, the full payment was taken without my consent. Since then, the company has not responded to my calls, and the reception staff seem to be intentionally ignoring any attempts to reach out from my number. As a result of these actions, I am moving forward with legal action against both the representative and the company. I strongly recommend that others steer clear of doing business with this service.

1
Date of experience: Jan 11, 2026
FF85
This service seems fraudulent.

As many have pointed out, this service seems fraudulent. There appear to be no active leads. They often respond to various tradespeople’s reviews, insisting they aren’t scammers, yet many users reach the same conclusion and feel misled. They should rethink their business model; charging someone £500 without delivering real value seems like a scam, regardless of their claims.

1
Date of experience: Jan 01, 2026
KA63
STEER CLEAR OF THIS SCAM SITE

Like many others, I can confirm this is purely a scam. They lack active leads and seem to deny accusations while countless users feel cheated. If you charge someone £500 without delivering any real work, that's a scam, regardless of your denials.

1
Date of experience: Jan 01, 2026
Al Barnes
Take your money and ignore you, con artists AVOID

Joined this afternoon after several calls promising over 28 jobs in my area. I reluctantly signed up and paid, which was a mistake. They created my account with incorrect details and didn't inform me that the leads were outdated. I tried to contact them for days but was ignored, including by the account manager. After sending a complaint, they still did not respond. This company is a complete con; once they have your money, they cut all communication. I plan to report them, but be warned: if you want actual leads and support, this is not the company to choose.

1
Date of experience: Dec 23, 2025
Service follows a predictable pattern

The service follows a predictable pattern: an extensive sales pitch filled with unrealistic promises, followed by payment and minimal delivery. I received only a few low-quality leads that were irrelevant to my trade or area. Overall, it was a waste of money, and I wouldn’t recommend this service to anyone. I strongly urge others to steer clear.

1
Date of experience: Dec 15, 2025
Colleen Scott
COMPLETE SCAM, DO NOT TRUST THIS COMPANY

COMPLETE SCAM, AVOID THIS COMPANY! They lure you in with promises of regular leads. We signed up over a month ago and haven't received a single job. They are very helpful on the phone before the sale, but once they have your money, they show no concern. We feel utterly robbed.

1
Date of experience: Dec 13, 2025
Fantastic work, very satisfied

Fantastic work, I am very satisfied.

5
Date of experience: Dec 10, 2025
PtitPandaRoux
Not impressed so far

Not impressed so far. I signed up a couple of weeks ago after being frequently contacted with promises of leads. Now, there are no leads, no support, and no way to reach them.

1
Date of experience: Dec 09, 2025
Zach O.
No quotes received!

1
Date of experience: Dec 09, 2025

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