I arranged a transfer from one location to another through a service, and the experience was highly unsatisfactory. Upon arrival at the bus, I was informed that the ticket I had purchased online came from a fraudulent site. Later, a representative handed me a different ticket at the station, revealing that the service simply purchases legitimate tickets locally and sells them online at a significantly marked-up price. This situation caused considerable stress, and for a moment, I genuinely feared I wouldn’t be permitted to board. Instead of the 6,700 colones stated on the official ticket, I ended up paying 36 USD through the service. Additionally, the transfer was an hour late, which only increased my frustration. Overall, the entire process was confusing, overpriced, and very stressful. I would not consider using this service again.
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