The driver refused to drop us off at our accommodation, which was only a 15-minute walk away, after a long 4-hour journey. He initially claimed the road was too narrow, but we saw other vehicles pass by. Then he demanded extra payment to take us there, despite our ticket clearly stating it was a door-to-door service with no additional fees. He exited the vehicle, locked us inside, and refused to drive for half an hour. This could have been a frightening situation for a solo traveler, but fortunately, there were two other couples with us. Additionally, he made several random stops for other passengers and packages, extending our travel time from 3.5 to over 4.5 hours. I strongly advise against using this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
We’re all about the journey.
We’re a new generation of travelers who expect everything to be a screen tap away, including bus, ferry and train tickets to the world’s best locations.
Today’s travelers want to explore the world with confidence. From language barriers, local currency and anxiety over the unknown, traveling can be stressful.
Rely on Bookaway for 24/7 support, honest reviews and accurate information about every ride. Bookaway is more than getting from one place to another, it’s about the journey. Enjoy the ride.See more