booking.de

1.1
1.1 Based on 91 reviews

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Olga
Avoid! There is some new scam going in on at…

There is some new scam going in on at Booking.com. when you book direct via their website it uses third party at the background and then when you have problems with the accommodation ( and you always do!)they fob you off and tell you that you need to take it up with third party you booked with. I have picture evidence, booking confirmation and discussed it with customer services, with no solution so far. Accomodation I stayed at called gwesTY guest house at Aberystwyth was so bad I think would be safer and more comfortable sleeping rough. When I complained to owners I was told I can go and stay elsewhere if I don't like the room at 23:00 and if I could find somewhere I would! It was £142, for Aberystwyth its a lot of money! Next step PayPal claim and credit card charge back!

1
Date of experience: Nov 07, 2025

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