booking.de

1.1
1.1 Based on 91 reviews

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Ian Penny
Spineless 10% refund what a joke

Please read all reviews before booking with company they are completely useless, customer service are absolutely useless they give you every excuse just to get you off the phone but when you wish to speak to a manager you can not get hold of one , the other day I was waiting for over one hour to talk to just one idiot or I should say manager but I get cut off , they send me a message saying that you have been awarded some money by BC and it’s in your wallet, what a joke they could not have the balls to talk to me they are just spineless idiots , they only awarded me 10% of the money that I spent on BC , BC don’t want to now the truth look on line and look at the terms and conditions that they have with the hotels and villas , if a company is in breach of their contract , under 2.1.2 and lots more and they have to notify you of construction site on or off the Villa property and give you alternative accommodation, The Uma Villa Canggu by Adam Jyota management have breach all rules and regulations of BC ,BC are spineless they won’t stand by the rules and regulations. They just want the money off the customers and the Villas even if you send a recoded post letter to the CEO of BC he does not have the respect to write back he’s a spineless greedy sod , I can not wait until I send them some photos of what I am going to do , my brother has printed out some advertising banners which state the fact of all the above , I’m going to send them the photos saying , i like your advertising what do you think of my own advertising

1
Date of experience: Oct 12, 2025

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