booking.de

1.1
1.1 Based on 91 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Ulysses Harris
RENTAL CAR FRAUD THROUGH BOOKING.COM AND REFUSAL TO PROVIDE RESOLUTION

I rented and paid for a car rental in Miami, Florida through Booking.com on my Amex card, Despite all of that, when I got to GREENMOTION CAR RENTAL, I was told that they did NOT take Amex despite my having a voucher as them was to purchaseying it was paid off. Next, GREENMOTION asked for my insurance and gave them a copy of my Travelers insurance. They told me that they did not take Travelers Insurance and the only way I could rent through them was to get their full insurance at a cost of $287.85 plus pay again for my rental (I had a voucher that said all of this was paid for), I did not have time to go back to the airport and it took GREENMOTION 1 hour to pick me up from the airport. GREENMOTION told me I would have to pay for their coverage, which was $287.00 for 4 days, I called BOOKING,COM and they said they could not help me. Booking,com is the worst and this is fraud, I will sue both agencies if I don't get my money back,

1
Date of experience: Sep 09, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More