I booked a Daewoo ticket from Rep to Lhr on 1st April 25 after reaching bus station I came to know my ticket was cancelled so I have purchase another ticket. I purchased another ticket meanwhile I called my bank for reversal of my payment I made for my ist ticket. I was informed that I have to contact Bookme as my amount was payed by bank through bookme. Since then I m contacting bookme for reversal of my payment but they have yet not reversed the payment. As per their claim they need 3-5 working days (complaint registered on 1st April) and today is 16 April. The most funny thing is that since last two days they are giving wrong statements that amount has been reversed once they are asked to share details of transaction then they say your query has been forwarded to finance department and amount will be reversed today.Furthermore the helpline calling process is so slow that on each call you have to waste and pay for 8-10 minutes of the call. If they ask you to wait your query is being checked then add another 5 minutes. If there would have been negative stars I would have given bookme the negative star. Not recommended to be used for any type of booking extremely poor service rather pathetic.
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Getting a bus or airline ticket has never been a hassle-free task in Pakistan. Whether you had to drive to a bus terminal, go to a travel agent to book your ticket in advance or stand in long queues, it was always time-consuming. Until we stepped up with the idea to digitize ticket bookings for the country. Bookme, through its e-ticketing system has made these processes quick and easy. Our user-friendly application and website allow customers to browse through all available options and book their tickets in a few simple clicks. Bookme is Pakistan's leading e-ticketing platform and is facilitating a massive customer base every day. Apart from bus and air tickets, our platform allows users to book movie tickets, hotels, car rentals, train tickets, event passes, tours, and even vacation packages. No more long queues. Just download the mobile application or visit the website for fast booking and leverage our exclusive discounts.See more
