Found these online when looking for flights to the US...I rang them up as I wanted to pay some on a credit card and some via a debit...they took my money and then the following morning they rang me stating the flights were now not available and that if I wanted those flight it would be £600 more or I could travel 2 weeks before I wanted…(yeah that a great help) ...l refused this to be told that I could not have a refund...I challenged this and after many phone calls they agreed to a partial refund where I would lose£110 which they claim is a cancellation fee... yet they are adverting flights that they cannot honour just to get £110 from the customer or £600 extra for the flights advertised... I will be taking them to a county court if I don't get a full refund..,the county court process will include other costs now including solicitors fees. SCAM COMPAN!!!!There staff are rude and disrespectful. UPDATE…after posting this honest review which directly reflects my experience with this joke of a company…. I then received 5 calls in 4 minutes begging me to remove the review and that they would refund the money owed…I did this to get my refund but after careful reflection I believe I should share my poor experience with the public so that members of the public can make their own mind up about this scam company….
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Booknfly, is a leading travel company operating under the brand Flycation LTD we are ATOL-protected and registered travel company, We are committed to delivering seamless and memorable travel experiences to our customers worldwide.
