SCAMMERS!!! Beware this company. Very bad experience .. They gonna take your money a lot. I tried to booked the ticket but I don't push through .. one of the agent called me asking why I didn't continue my booking so I asked some questions.. and I asked how much the ticket again he gave me the amount 468£ so I booked it coz it's cheaper.. so he said he will send me the link to pay. When I pay... he said wait for the email confirmation and ticket in 15mins. After 5 minutes. He rang me and tell me that only the 1 airline is confirmed and the connecting airline is still pending he gave me an option but I have to pay £300 plus. I said I gonna wait confirmation , agent told me it's close, take more time and my flight is the next day. I was in the middle of grieve, as much as possible Im looking the cheaper flight and need to save money But not happen.. My husband get mad and told them to cancel it ,he said we need to pay the cancellation fee even though he not give the ticket or not Delivered anything. I spoke again the agent tried to sort it but looks like he asked me a lot of money. He gave an option and get more additional to pay. I said to him why in other travel agency is cheaper than yours. He said if I want to cancel reply in the email that I want to cancel it and he will give me a partial refund that less the cancellation fee. I said why u charge me cancellation fee that's not fair.. This company trying to get more money to the customer.. so beware of this company. This company needs to investigate..
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Booknfly, is a leading travel company operating under the brand Flycation LTD we are ATOL-protected and registered travel company, We are committed to delivering seamless and memorable travel experiences to our customers worldwide.
