I booked four tickets to Kuala Lumpur through Booknfly and was completely misled. The advertised price was £2,128 in total, which I paid in full via their payment link. Only after payment did the agent suddenly demand an additional £3,500 for “tax and fees,” threatening that my original payment would become non-refundable if I refused.I never received the tickets I paid for — only an email itinerary with no valid booking. When I declined to pay more, they bombarded me with repeated calls, voicemails, and emails pressuring me to hand over more money.This is a classic bait-and-switch scam. After researching, I found many other victims describing the exact same experience with this company. Avoid at all costs — they take your money, then try to extort more while withholding the product you paid for.
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Booknfly, is a leading travel company operating under the brand Flycation LTD we are ATOL-protected and registered travel company, We are committed to delivering seamless and memorable travel experiences to our customers worldwide.