I booked what was advertised as a return ticket for £547.91. The email showed both outbound and return flights listed. After taking my payment, BooknFly phoned me back to say the outbound wasn’t confirmed and demanded another £300–£400 in “waiting list/baggage/confirmation fees” to secure it.They told me my booking would “auto-cancel after 6pm, non-refundable” unless I paid more. When I asked a simple question – “What did I pay £547.91 for?” – the agent (Brian) dodged it repeatedly.I refused to pay extra, mentioned that I would escalate through my bank, and suddenly the next day I received a full refund. That says it all.⚠️ This is a bait-and-switch operation. They lure you in with cheap fares, then pile on hidden charges and pressure tactics. If I hadn’t pushed back, I would have been forced to pay close to £1,000 – while booking direct with the airline was actually cheaper.Save yourself the stress and book direct with the airline or a reputable ATOL/ABTA agent.Call your bank and dispute it to get your money back guys :)
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Booknfly, is a leading travel company operating under the brand Flycation LTD we are ATOL-protected and registered travel company, We are committed to delivering seamless and memorable travel experiences to our customers worldwide.
