Worst customer service ever. They’ll rush you like crazy and don’t give you clear verbal info whilst on the phone. They’ll start off with giving the cheapest offer and charge you a huge hidden amount at the end. We were charged nearly £3500 out pf £4800 for cancellation. Which is a huge amount. Tried giving suggestions about staff training for improvement in better communication but the manager was too rude and didn’t listen at all. Worst experience ever 👎👎👎👎
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Booknfly, is a leading travel company operating under the brand Flycation LTD we are ATOL-protected and registered travel company, We are committed to delivering seamless and memorable travel experiences to our customers worldwide.