I reached out to customer service about a delayed shipment. A representative responded within 15 minutes of my inquiry. The mix-up was on my part (embarrassingly, I forgot it was a pre-order and wouldn't receive my book until March 2026), but the response was warm and informative. The representative reassured me that the company was just an email away for any further questions. While they offer fantastic books and gifts, I would definitely shop with them again just for their exemplary customer care.
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Blackwell’s was founded on New Year’s Day 1879, at 50 Broad Street, Oxford.
From humble beginnings the company has built a worldwide reputation for unrivalled customer service, specialist knowledge and a passion for bookselling.
Our mission is to become the world’s most trusted bookseller and to change lives through reading and books.
We have shops across the UK, including flagships in Oxford, Cambridge, London and Edinburgh, alongside academic, campus and other specialist shops. See more
