I contacted customer service about what I thought was a delayed shipment. To my surprise, a representative replied within 15 minutes. It turned out the issue was on my end (I had forgotten it was a pre-order), but the response was friendly and informative. The representative mentioned the company was just an email away for any further questions. They offer fantastic books and gifts, and I would certainly shop with them again due to their excellent customer support.
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Blackwell’s was founded on New Year’s Day 1879, at 50 Broad Street, Oxford.
From humble beginnings the company has built a worldwide reputation for unrivalled customer service, specialist knowledge and a passion for bookselling.
Our mission is to become the world’s most trusted bookseller and to change lives through reading and books.
We have shops across the UK, including flagships in Oxford, Cambridge, London and Edinburgh, alongside academic, campus and other specialist shops. See more
