After 23 emails, during which BooksRun promised a refund, they renaged on their promise to refund, saying, "We would like to inform you that we are working on your case and have marked it as our high priority!Currently, we are expecting the response from another department".Sadly we experienced lies and procrastination, and did not receive the promised refund.The worst expeience in book-buying we have ever had, sadly
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