booksrun.com

4.5
4.5 Based on 2.2K reviews

Our online buyback catalog lets you easily sell your new or used textbooks, ship them for free and get fast cash via PayPal or Check. Also, you can buy or rent textbooks for cheap...

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Average Rating

4.5

/
5

2.2K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

All Reviews

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Review Time

Ariane Crumb
I havent been able to contact anyone about sending my book back and getting a refund. I ordered this

I havent been able to contact anyone about sending my book back and getting a refund. I ordered this book amd the next day I got told I was switching classes. So i tried canceling iy and I couldn't get ahold of anyone then. Then it arrived finally and I wasnt able to get ahold of anyone again to send it back and get a refund. I have tried emailing and still nothing. If there is a place I'm missing to get ahold of these people, please let me know.

1
Date of experience: Feb 16, 2026
Victoria Borbely
I needed this textbook for a class. I received the book I ordered in a timely manner, and the site l

I needed this textbook for a class. I received the book I ordered in a timely manner, and the site listed it as being in “Very Good” condition. Upon opening the package, the book was completely separated from the hard cover. Since I’m on a college campus, I don’t have the resources to fix it. I wish that the book had been shipped in a box rather than a bag that could get thrown around and damaged.

2
Date of experience: Jan 28, 2026
Grace Wright
Used book in excellent condition - a great money saver!

The book I received was previously owned but in fantastic shape. I saved a significant amount by not purchasing a new one. The ordering process was straightforward, and I got my book even earlier than anticipated.

5
Date of experience: Jan 18, 2026
Elle Hughes
BEWARE... DO NOT TRUST THIS SERVICE AT ALL.

BEWARE... DO NOT TRUST THIS SERVICE AT ALL. Everything reported by customers on the review site is accurate. There seems to be only one representative handling everything, who might also be the owner. I sent in books valued at nearly 200 based on my initial quote, and they were all new and in their packaging before I shipped them. It's strange that only the high-value books worth $14 or more were deemed unacceptable and couldn't be returned. As a reasonable person, I investigated and discovered they claim the high-end books are unsatisfactory, only to sell them and use the proceeds to pay customers for other books they wish to keep from the same invoice. It's incredibly frustrating to find out that the same company that labeled my books as worthless sold them just to settle my account for other items. I have proof and will be pursuing legal action once I receive my tax refund for the retainer fee.

1
Date of experience: Jan 17, 2026
Marina Brooks
Delivery promises not fulfilled

I was assured that my order would arrive before Christmas, but it was stuck for two weeks before shipping (according to the tracking information) and didn't reach me until January. It's frustrating when commitments aren't met.

2
Date of experience: Jan 12, 2026
Nicole Star
Good option instead of having to buy…

Good option instead of having to buy the book

5
Date of experience: Nov 02, 2025
Derek and Jane Sparrow
After 23 emails, promise of refund renaged on

After 23 emails, during which BooksRun promised a refund, they renaged on their promise to refund, saying, "We would like to inform you that we are working on your case and have marked it as our high priority!​Currently, we are expecting the response from another department".Sadly we experienced lies and procrastination, and did not receive the promised refund.The worst expeience in book-buying we have ever had, sadly

1
Date of experience: Nov 01, 2025
Kayli Gow
So far it has been a good experience

So far it has been a good experience. The book came with minimal damage and all the text is clear. The price is good for the service. Just wish the rental period started when you received the book instead of on the day you order it since that sucks up about a week of the rental time.

4
Date of experience: Oct 31, 2025
Less Hud
Easy and useful book rental service

Selection of book and rental time along with purchase very easy/ user friendly. Still using the book within the rental time. Clean book with minimal markings. Studying for an exam and will no longer need book after the exam date.

5
Date of experience: Oct 31, 2025
Kari Wilcox
I’m so thrilled to find this company

I’m so thrilled to find this company! The process was easy and I’m happy that my textbooks can avoid the landfill!

5
Date of experience: Oct 29, 2025

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Business Details

  • Our online buyback catalog lets you easily sell your new or used textbooks, ship them for free and get fast cash via PayPal or Check. Also, you can buy or rent textbooks for cheap

  • email support@booksrun.com
  • language https://booksrun.com

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