Review Time
Don't use this site or company! There are so many others that are reliable. This one is not! I sold them books and they never paid me, will not communicate after multiple attempts.
The books I sent arrived at BookToCash on 12/11/25 and as of 1/8/26 I have not received payment. During that time, I sent 3 e-mails to attempt to find out the status of the payment. No replies. On 1/8/26, I did use the chat session and while I was waiting for a reply from the chat my e-mail indicates I have been paid. The chat session left me waiting 24 minutes for a reply. I will take the money and run.The company does not have a phone number listed. So, all communications are confined to e-mail or chat.While the company did pay more for some books, it is not worth the effort of attempting to do business with BookToCash.
Sent them the book and when I didn't hear anything after a week I emailed them. No response. Emailed again a week later. Didn't respond. I filed a complaint with the Texas AG office. About 3 weeks after book was delivered to them someone emailed advising they made payment to my paypal account. Don't believe their claims of payment within 7 days. And as you can see some other people here have reported never getting paid. I don't expect perfection but I do expect communication.
They took my $350 textbook and never paid me for it. There are better, authentic companies that I would recommend utilizing over these people. No responses to emails. Definitely a scam.Edit*** The fact that they claim to have no record of it is the scary part. Their claims with the Better Business Bureau speak for themselves.
I’ve never had any real problems with BookstoCash.com. They often offer more than the other buyback companies and pay reliably. On one occasion when the payment I received was lower than the bid, I reached out and received an thoughtful response, as well as the remaining payment, promptly. Good, human service.
My buyback order was received 10/16 and the status was received. I have inquired 2x about payout, but as of 11/7 I have still not been paid nor have gotten any responses when I emailed to ask. I didn't even receive an automatic reply saying that my inquiry was received.
Placed an order to sell books but when I went to package them up, the weight was underestimated. I couldn't use the label. I canceled the order & sought help with the online chat. Chatter told me to replace the order & tell him the estimated weight. I waited 20-30 min for that help & no response. Will not use this company again.
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