booktopia.com.au

3.9
3.9 Based on 129 reviews

Booktopia - buy online books, DVDs and Magazine Subscriptions from Australia's leading online bookstore with over 4 million titles. Booktopia offers thousands of eBooks, daily discounted books and flat rate shipping of $6.95 per online book order....

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Average Rating

3.9

/
5

129 Reviews

5 Star
67%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
26%

All Reviews

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Review Time

don emelio
DO NOT USE THIS STUPID WEBSITE TO BUY BOOKS. THEY OUTSOURCE AND TAKES TWO MONTHS TO GET YOUR ORDER!!

DO NOT USE THIS STUPID WEBSITE TO BUY BOOKS. THEY OUTSOURCE AND TAKES TWO MONTHS TO GET YOUR ORDER!!! THEY DON'T MENTION THAT ON THEIR WEBSITE. IT HAS BEEN FOUR WEEKS, HAVEN'T RECEIVED ORDER YET!!

1
Date of experience: Feb 08, 2026
Kathy Prochyra
Awesome service. Got my books within a week of ordering which I really didn’t expect being in West A

Awesome service. Got my books within a week of ordering which I really didn’t expect being in West Australia ( we are used to the WA meaning ‘Wait Awhile’ usually postal service not the supplier) 5* service and will def use again….

5
Date of experience: Feb 04, 2026
cubie0231
Disappointing experience with order fulfillment

We placed an order for a book that was indicated as in stock on December 14, with a promise of delivery within 5 days, intended as a Christmas gift. By January 9, when we inquired about the delay, we were informed that the item was not available, and we could either wait for an unspecified restock date or receive a refund. After some back and forth, we opted for the refund, which was said to take one to three business days. Given that today is Friday, I don't anticipate the refund arriving until late next week. The funds were deducted from our account almost immediately upon ordering. After reading similar reviews, it appears that the service accepts orders and processes payments without confirming stock availability, hoping for the best. I will definitely avoid this service in the future and recommend others consider different online book retailers.

1
Date of experience: Jan 08, 2026
Damon H.
Disappointing experience with my order

I ordered two books on 07/12/2025 for Christmas gifts, and they were listed as available. By 18/12/2025, I still hadn't received them, so I reached out via email and only got an automated response. As of 22/12/2025, I sent another follow-up email since I hadn’t received a reply to my first message. My order totaled $94.00, and I still haven't heard from the seller. I plan to request a refund through my payment service. If the books weren't actually available, they should have informed me so I could purchase them elsewhere. This has been very disappointing.

1
Date of experience: Dec 22, 2025
Rafael Král
Order details

5
Date of experience: Dec 12, 2025
gregory1547
Impressive packaging and quick shipping!

I bought a volume of a popular manga from the platform, and it was delivered in a sturdy cardboard box that protected it well. They dispatched it quickly, and even though there was a delay due to an incident during shipping, I was overall satisfied with the service.

5
Date of experience: Dec 11, 2025
Martinuse
Reliable and well-packaged delivery

I ordered a specific volume and it arrived in a sturdy cardboard box that effectively protected my item from any damage. It was shipped within two days, though the estimated arrival time was five business days. The delay was due to an unexpected incident during transport.

5
Date of experience: Dec 10, 2025
Chad Carter
Disappointing service and inflexible policy

I ordered a gift-wrapped book for my sister's birthday and it was delivered to an incorrect address. The support team informed me that it was my responsibility to verify the delivery address and that they wouldn't correct the issue. I've been a loyal customer for years without problems, but now they seem willing to lose my business.

1
Date of experience: Dec 04, 2025
Cecily Powell
Frustrated with shipping delays

I'm really waiting for my manga to arrive. It's been an incredibly long time and I'm quite upset about it.

1
Date of experience: Dec 03, 2025
Aleana F.
Seamless ordering experience

The ordering process was quick and straightforward. The books arrived well-packaged and in perfect condition.

5
Date of experience: Dec 02, 2025

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Business Details

  • Booktopia - buy online books, DVDs and Magazine Subscriptions from Australia's leading online bookstore with over 4 million titles. Booktopia offers thousands of eBooks, daily discounted books and flat rate shipping of $6.95 per online book order.

  • language https://booktopia.com.au

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