boostmobile.com

3.9
3.9 Based on 2.3K reviews

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Leslie Lipsey
I actually had to make this review from my husbands work phone because our boost mobile phones won’t

I actually had to make this review from my husbands work phone because our boost mobile phones won’t load up the internet. I’ve had many cell phone carriers and I understand when you go over data that they throttle it but I have never had mine just quit working. It’s so slow that the site I am trying to load will time out and say there’s no internet connection. Throttling the phone is supposed to just slow I down not completely make your phone useless. I called and added $10 more to account and a couple days later it’s not worked my again. Then I call Boost to talk to customer service about it and it’s AI answering. You hold at least 10 minutes to speak to a representative and I was on hold for 38 minutes for a supervisor. I eventually gave up and hung up. Poor service!!!

1
Date of experience: Mar 01, 2026

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